Satisfaction Guarantee Seal

Ordering

Order your items via this website, by fax, email or US Mail. You may also order by calling us at 1-800-228-0525.


Payment, Pricing & Promotions

All orders require immediate payment. We offer all items at the lowest possible price and automatically assign any applicable FREE product offers to your order.


Privacy & Security

Your order information, contact information and credit card information are always saved/transmitted securely. Your information is never given/sold to third parties - for any reason!


Imprinting & Electronic Art

We will set your imprint information and provide an imprint proof at no charge. For logo imprinting, please supply your logo as solid black vector art that has been created in Illustrator. All fonts, type and logos must be outlined/converted to paths and saved as ai, pdf or eps files. Some imprint methods may allow screens/gradations or high-resolution jpg files. In many cases, we can redraw low resolution non-vector files for a one-time fee. We only begin production after we receive your approved imprint proof. 


Shipping & Delivery

Upon receipt of approved imprint proof, product will ship in approximately 5-7 working days from the factory. We ship via United Parcel Service (UPS) to locations in the continental US. Shipments to Alaska, Hawaii, Puerto Rico and the US Virgin Islands will incur additional shipping costs and may be delivered through alternate carriers. We do not ship outside the US but will ship orders to a designated US location. Shipping time varies based upon rate chosen and distance to your location.


Returns & Replacements

We guarantee your satisfaction. If your product and imprint are not exactly as ordered/approved, we will re-run your order, refund your money or credit your account.


Office Hours

8 AM to 4:30 PM CST Monday-Friday. E-mail to Promo@AmeriMarkDirect.com 24 hours a day!


Viewing Orders

Orders placed on the website are viewable by accessing your account. Orders placed via the phone or mail are not currently viewable on the website.


Updating Account Information

We reserve the right to correct errors, discontinue product offers or change prices at our discretion.